Privacy Policy
We respect your privacy and are committed to protecting your personal data. This policy explains how Likremont Tuspalvo collects, uses, and safeguards your information.
Information We Collect
When you visit our website or engage our seasonal floral composition services, we collect information that helps us serve you better. This includes details you provide directly when contacting us for consultations, placing orders, or signing up for our seasonal newsletters.
We gather personal information such as your name, email address, phone number, and delivery address when you request our services. For business clients in Baku and surrounding areas, we also collect company information to properly invoice and coordinate large-scale floral installations.
Our website automatically collects technical information including your IP address, browser type, and pages visited. This data helps us understand how visitors use our site and improve their experience with our floral design portfolio and service information.
How We Use Your Information
Your personal data serves specific purposes related to our floral composition services. We use contact information to schedule consultations, confirm seasonal arrangements, and provide updates about your custom floral projects.
- Processing and fulfilling your seasonal floral composition orders
- Scheduling delivery and installation appointments in the Azerbaijan market
- Sending seasonal design inspiration and care instructions for your arrangements
- Managing business client accounts and recurring seasonal service contracts
- Improving our website functionality and showcasing our floral design work
We never use your information for purposes unrelated to our floral services. Marketing communications focus exclusively on seasonal design trends, care tips, and updates about our composition services in the Baku region.
Data Storage and Security
We store your personal information on secure servers with appropriate technical safeguards. Client data is protected through encryption and access controls that limit information availability to authorized team members who need it for service delivery.
Payment information is processed through secure, industry-standard systems. We don't store complete credit card details on our servers — this sensitive data is handled by certified payment processors that meet strict security requirements.
Physical client records, including floral design preferences and delivery instructions, are kept in locked filing systems at our Baku location. Digital backups are encrypted and stored securely to prevent unauthorized access while ensuring we can maintain service continuity.
Information Sharing
Likremont Tuspalvo doesn't sell or rent your personal information to third parties. We share data only when necessary to provide our seasonal floral services or comply with legal requirements in Azerbaijan.
Limited information sharing occurs with:
- Delivery services for arranging seasonal composition installations
- Flower suppliers when coordinating special orders for custom arrangements
- Payment processors for secure transaction handling
- Legal authorities if required by Azerbaijan law or court orders
Business partners receive only the specific information needed to fulfill their role in delivering your floral services. They're bound by confidentiality agreements that protect your privacy.
Your Privacy Rights
You have several rights regarding your personal data under Azerbaijan privacy regulations. These rights help ensure you maintain control over information we collect and use for our floral composition services.
You can request access to personal information we hold about you, including details about seasonal arrangements, delivery preferences, and communication history. We'll provide this information in a clear, readable format within reasonable timeframes.
If your information is incorrect or outdated, you can request corrections. For example, if you move to a different address in Baku or change your preferred contact method, we'll update our records promptly to ensure accurate service delivery.
You may also request deletion of your personal data, subject to legal requirements and legitimate business needs. We'll honor deletion requests while maintaining records necessary for completed transactions and legal compliance.
Data Retention
We keep your personal information only as long as necessary for providing seasonal floral services and meeting legal obligations. Different types of data have varying retention periods based on their purpose and regulatory requirements.
Client contact information and service preferences are retained while you're an active customer and for three years afterward. This allows us to provide consistent service quality and honor warranties on our floral arrangements.
Financial records, including invoicing and payment information for business clients, are kept for seven years to comply with Azerbaijan accounting and tax regulations. Website usage data is typically retained for two years to help improve our online services.
When retention periods expire, we securely delete or anonymize your information. Physical records are shredded, and digital files are permanently removed from our systems using secure deletion methods.
Cookies and Website Data
Our website uses cookies to enhance your browsing experience and help us understand how visitors interact with our floral design portfolio. These small files are stored on your device and help the site remember your preferences during visits.
Essential cookies ensure basic website functionality, while analytics cookies help us understand which floral design galleries and service information pages are most popular. We don't use cookies for targeted advertising or tracking across other websites.
You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality, but won't prevent you from contacting us directly about seasonal composition services.
Changes to This Policy
We update this privacy policy periodically to reflect changes in our practices or legal requirements. When significant changes occur, we'll notify existing clients through email or prominent website notices.
Minor updates, such as clarifications or contact information changes, will be posted directly to this page with updated effective dates. We encourage you to review this policy occasionally to stay informed about how we protect your privacy.
Continued use of our services after policy updates indicates acceptance of the revised terms. If you disagree with changes, please contact us to discuss your concerns or request account closure.
Privacy Questions and Requests
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us directly. We're here to address your concerns about how we handle your personal information.
Email us at support@enigam.it.com
Call us at +994 12 520 2478
Visit our office at 9 Azadliq Ave, Baku, Azerbaijan
We respond to privacy inquiries within five business days and work to resolve concerns promptly and thoroughly.
This Privacy Policy is effective as of January 15, 2025, and was last updated on January 15, 2025.